1. Shipping Locations
We currently ship in and outside of Australia. If your location is not listed, please contact us for assistance.

2. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

3. Shipping Methods and Costs
We offer several shipping options:

• Standard Shipping: [Delivery time frame, e.g., 5-7 business days $10.00]
• Express Shipping: [Delivery time frame, e.g., 1-2 business days $15.00]

4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.

5. Shipping Delays
While we strive to meet our estimated delivery times, please note that shipping delays can occur due to factors beyond our control, such as weather conditions or carrier issues.

6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within [insert timeframe, e.g., 7 days] so we can assist you in resolving the issue.

7. International Shipping
For international orders, additional customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping cost.

8. Contact Us
If you have any questions or concerns regarding shipping, please reach out to our customer support team at [insert contact information].

Thank you for choosing [Your Store Name]! We appreciate your business.